Guided reporting form that asks for photos and access details.
Maintenance
Maintenance Triage System
Collect tenant issue details, categorise urgency, request photos and route the job to the right contractor or team member.
The maths
What it costs you now
versus what it costs to fix.
Cost of doing nothing£1,500–£4,000 / month
Repeat calls, emergency call-outs that were avoidable, and around 12 hours a week forwarding jobs and asking tenants for more detail.
Cost to automatefrom £280 / month
One-off build, then a fixed monthly fee covering hosting, changes and support.
Figures are typical ranges for a small UK agency and are confirmed against your own numbers before any work starts.
The problem
Where the money goes.
↳Tenants report issues by phone with too little detail.
↳Jobs are forwarded by hand and sometimes forgotten.
↳Minor problems become emergencies while waiting in an inbox.
What you get
Included in the build.
Automatic urgency scoring and escalation rules.
Routing to the right contractor with the full job detail.
Status updates back to the tenant and the property manager.
Issue intake formsUrgency classificationContractor routingStatus updates
Issues reach the right contractor first time, with fewer emergencies.
Let's check the numbers
against your business.
Ready to stop the leak?
Get a quote for maintenance triage system.
Tell us a little about your business and we will confirm whether the numbers above stack up for you, then outline exactly what we would build.
No obligation. We will reply within one working day.
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